Returns & Exchanges

At Niconi, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, we are committed to making it right through a simple and transparent exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your Niconi account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Items

  Carefully place the unopened products in their original packaging, ensuring they are securely padded to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.